Fonte Martino is a boutique bed and breakfast where every guest reservation is special to us. We understand that unforeseen circumstances may come up and prevent scheduled travel. Please know that we are compassionate when these situations occur.
We are a family-owned small business and because of our intimate setting and limited number of suites, in the unlikely event that you must cancel, the following conditions apply:
Our standard (non-covid) cancellation policy:
- Cancellations received more than 21 days prior to arrival: Full deposit refund.
- Cancellations received 21 days or less prior to arrival: The remaining reservation amount due will be charged to the credit card on file. You will have up to one year from the original arrival date to use the total amount collected as a credit towards a new non-refundable reservation.
Our standard cancellation policy for Group Bookings of more than 1 Suite:
- Group cancellations received more than 45 days prior to arrival: Full deposit refund.
- Group cancellations received 45 days or less prior to arrival: The remaining group reservation amount due will be charged to the credit card(s) on file. You will have up to one year from the original arrival date to use the total amount collected as a credit towards a new non-refundable reservation.
Our Flexible Covid Travel Guarantee Through December 31, 2021:
We want you to know that during these uncertain times due to covid-19, we understand the complexities of travel. We want to put your mind at ease and let you know that if travel becomes restricted due to a government-issued border closure, we are pleased to either reschedule your reservation with no fees or apply your deposit towards a new reservation anytime in the future. This applies to all cancellations due to a government-issued border closure received 21 days or less (45 days or less for group reservations) prior to arrival.
We extend this offer to all direct reservations with arrival dates prior to December 31, 2021.
All guests who booked via online travel agents or other third-party travel partners should contact their booking provider for information on their policies for cancellation.
Please contact us if you would like to reschedule your holiday/vacation.
We strongly recommend Travel Insurance to protect you in case of any unforeseen circumstances.
Read full Booking Terms and Conditions